The Ethics and Culture of Communication in China
The Ethics and Culture of Communication in China
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Chinese Negotiating Conduct
Western commerce negotiating with Chinese companies encounters numerous difficulties, from drafting and bargaining contracts to safeguarding their execution and from initiating and soothing conversation to building long-lasting mutual trust and relationships (Jandt, 2017). The Chinese negotiators can be at once formidable bargainers as well as friends and hosts. The unique Chinese cultural aspects, such as heavy dependence on interpersonal association rather than legal instruments, obscured verdict-making, and sophisticated local etiquette, all add to the Sino-foreign commerce consultation complexities, which make the process extended and tedious (Jandt, 2017). In addition to talking past one another, western and Chinese negotiators frequently harbour conjointly critical perceptions.
A majority of Western negotiators perceive Chinese negotiators to be dishonest, indirect, and even inefficient, whereas the Chinese delegates find their Western comrades to be insincere, impersonal, and aggressive (Jandt, 2017). The only means to interpret the negotiating style of Chinese delegates to create mutually beneficial outcomes is through enhancing the comprehension of the critical aspects of Chinese culture to which the Chinese representavive accustoms their commerce behaviours and mindset.
Cultural Origins of Chinese Commercial Negotiating Tactic
Currently, China is enjoying rapid social, economic, and political transformations that began in the late 19th century (Jandt, 2017). Chinese cultural legacy, Guo Qing (“meaning the special nationwide situation” caused by the regular political and organizational turnovers), as well as universal exposure, are the interacting features which are also the critical determinants of the negotiating style and business culture of China. For instance, the common Chinese beliefs (majorly culture of Taoism, Confucianism, and war stratagems), which governed the Chinese community for 20 centuries, serve as the core value structure in Chinese commerce conduct today (Jandt, 2017). The manifestation of these aspects appears in such renowned features of the commerce negotiations of China as survival drive (a motivation of war stratagems), an alignment towards symphonic relationships (the fundamental Taoism concept), and patience (the great virtue of Confucianism).
Chinese current Guo qing greatly influences the means of business handling between the foreign firms and the Chinese. For example, one feature of China’s Guo qing is the absence of social and economic growth because of foreign exploitation and invasion in the early 20th century, as well as the subsequent political and military movements. The trauma and humiliation caused the Chinese people to extremely distrust foreigners, with the upshot that currently, Chinese trade applies with foreigners challenging, lose-win bargaining techniques driven by nationalistic sentiments. The Chinese perceive it as an era for wealthy Westerners to compensate for their predecessor’s debts (Neuliep, 2017). The retardation was motivated by the externally subdued social and economic growth while it generated a robust sense of determination amongst the Chinese leaders to steer the progression in technology and science, which explains the persistence of Chinese diplomats on technology transmission from Western firms (Neuliep, 2017).
The Chinese trade progressively integrates into the universal business sphere, which the West dominates, thanks to the nation’s 20-year open-door strategy (Neuliep, 2017). The cutting-edge management and technological know-how, the influx of direct foreign investments, as well as the return of abroad talent amounting to thousands of people, hastened the Chinese transition to regulations of the game on the international platform. Also, the growing correspondence in business types between the below-40 Chinese entrepreneurs and Western commerce individuals resulted in Chinese diplomats’ acquaintance with cumulative opportunities to sharpen their competencies and learn the international best business exercises (Neuliep, 2017).
Impacts of Chinese Philosophies on the Negotiating Behavior and Mentality
Ethics and Trust
Western cultures usually consider their ethical standards to be globally pertinent and accordingly emphatically deem fraud as evil. However, neo-Taoist communities such as Japan, China, and Korea regard ethical responsibilities as circumstantial and that their motives, as well as the existing relationship, may at times render fraud virtuous. In regards to market research, for instance, western firms' exercise of directly questioning suppliers or customers and anticipating honest replies is challenging in China (Samovar et al. 2015). The lack of pre-existing relations contributes to the shortage of social stress on suppliers and consumers to honestly respond to Western-type market research; they may be under substantial pressure to mislead market examiners. Neo-Taoist morals suggest that Chinese respondents who cheat exclusively to harm the examiners act wickedly; nonetheless, respondents who are misled to promote friends or employers act ethically (Samovar et al. 2015).
Image-saving
Communal standing, labelled face or lian according to the Chinese community, is crucial to the success of power and wealth. Image encompasses both public and prestige standing (Samovar et al. 2015). Failure to adhere to Confucius's ethics in trade results in societal disapproval, a powerful tool that can negatively impact both elements of the image. Unintentional or intentional criticism may also diminish the image, which is the reason why Chinese business people accept the constructive criticism approach often applied by Western individuals during public debates and presentations (Samovar et al. 2015).
The Emphasis on Affiliations
The key theme of Confucianism regards relations, specifically interpersonal associations. The Chinese folks perceive that the creation of any affiliations between trades comes from interactions between people (Neuliep, 2017). Western individuals are inclined to believe that interpersonal association is significant but then not a precondition. In China, commerce deals often develop out of the interactions, while in the West, relations usually develop as a result of business deals (Neuliep, 2017). Furthermore, the Chinese do not make any distinctions but depend on interpersonal interaction to resolve business matters, unlike the Westerners, who observe a precise dichotomy between personal and professional communications. These distinct approaches usually initiate the culture rattles during Sino-foreign dialogues. For instance, representatives of a foreign firm involved by their Chinese hosts in all-encompassing public actions in an attempt to develop a hospitable interaction before beginning a vital trade conversation will probably perceive these relationship-building pre-negotiation attempts as unproductive and excessive (Neuliep, 2017). The Chinese people, for their measure, will be ill-fated due to the impersonal and impatient response to that which the Western folks view to be disrespectful for the worth of their moment.
Conclusion
From the above illustrations, one can unequivocally state that the Chinese corporate consultations nonetheless remain profoundly determined by the individual’s centric beliefs of Confucianism and Taoism as well as their essential values in harmonious interactions, respect, and honor. The Chinese unique Guo qing adds an extra layer of sophistication to negotiating conduct by influencing the verdict-making process ethically as well as setting the character for conducting trade with foreigners.
Reference List
Jandt, F. E. (2017). An introduction to intercultural communication: Identities in a global community. Sage Publications.
Neuliep, J. W. (2017). Intercultural communication: A contextual approach. Sage Publications.
Samovar, L. A., McDaniel, E. R., Porter, R. E., & Roy, C. S. (2015). Communication between cultures. Nelson Education.
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